Privacy Policy

Effective Date: 11/21/2021

Charlotte Tree Works (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://charlottetreeworks.com (“Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By accessing or using the Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following information:

1. Personal Information

  • Name
  • Email address
  • Phone number
  • Address

2. Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited on our Site
  • Time and date of visit
  • Referring URL

3. Payment Information

If applicable, we may collect payment information when you engage with our services. This information is processed securely through trusted third-party payment processors.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery: To provide tree care and maintenance services you request.
  2. Customer Support: To respond to inquiries, schedule appointments, and resolve issues.
  3. Marketing and Communication: To send promotional emails, newsletters, or updates about our services.
  4. Improvement: To analyze trends, monitor Site performance, and improve user experience.
  5. Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party companies that assist us in delivering our services.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or acquisition.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device. They help us analyze Site traffic and improve functionality. You can disable cookies through your browser settings, but this may affect your browsing experience.

Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, or destruction. However, no online platform can guarantee complete security.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at charlottetreeworks@gmail.com.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing personal information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Charlotte Tree Works
Charlotte, NC 28273
(980) 480-9872
charlottetreeworks@gmail.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy.